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Ramp (Fintech Unicorn)•
6 years experience
Lisa Thompson
Senior Project Manager → Head of Operations
LandedRamp•Head of Operations•$185,000 + $300,000 equity
72 → 91
Resume Score
2 → 6
Interviews
60 minutes
Time to Improve
Background
Industry
Enterprise Software
Experience
6 years
Location
New York, NY
The Challenge
Before Resume Scorer
Applications20
Interviews2
Interview Rate10%
Timeline4 months
Main Pain Points
- Resume looked too "corporate" and process-heavy
- Missing startup mindset (scrappiness, speed)
- No examples of building from zero
- Over-optimized for big company bureaucracy
The Solution
1
Mindset
Before
"Managed cross-functional projects using established frameworks"
After
"Built operations from scratch, scaled team from 5 to 25, reduced go-to-market time by 60%"
Impact
Showed builder mindset vs. operator mindset
2
Impact
Before
Delivered projects on time and budget
After
Launched 3 new product lines generating $5M ARR in first year, implemented processes serving 10K customers
Impact
Demonstrated startup-style ownership and results
3
Positioning
Before
Enterprise PM with process expertise
After
Operations leader who scales early-stage companies to growth stage
Impact
Positioned for high-growth startups, not stability
The Results
After Resume Scorer
Applications12
Interviews6
Interview Rate50%
Timeframe2 weeks
Interview Rate Increase
+400%
Increased from 10% to 50%
Landed Job
Ramp•Head of Operations•$185,000 + $300,000 equity
"I spent 6 years optimizing for big companies and my resume showed it. Resume Scorer helped me highlight the scrappy, build-from-zero mindset that startups actually care about."
— Lisa Thompson, Head of Operations at Ramp
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